SERVICES

Four services. One programme if you want it.

Each service runs on its own or combines with the others. Everything is delivered on a fixed monthly fee, and everything we do shows up in your monthly report.

When IT keeps interrupting your day

Managed IT & Security

We take over the day-to-day running of your IT — support, maintenance, security — so your team calls one number and gets an engineer, not a ticket queue.

WHAT'S INCLUDED

  • Helpdesk and remote support with agreed response times
  • Workstation and server patching on a monthly cycle
  • 24/7 monitoring with alerting on servers, network and internet links
  • Endpoint protection managed and reported on every device
  • Firewall management: rules, updates, VPN access
  • Microsoft 365 administration, licensing and user on/offboarding

WHAT YOU SEE EVERY MONTH

  • Tickets logged, resolved and time-to-fix
  • Patch compliance per device
  • Uptime on your internet links and servers
  • Security alerts raised and what we did about them

Good fit if: you have 5–50 staff, no full-time IT person (or one who is drowning), and IT problems currently land on whoever is least busy.

When you can't see what you're paying for

Automation & Reporting

Most SMEs pay for IT and see nothing back but invoices. We automate the checking and put the evidence in front of you in plain English, every month.

WHAT'S INCLUDED

  • Automated daily health checks across servers, backups and endpoints
  • A monthly report written for owners, not engineers
  • Asset and licence register maintained automatically
  • Backup jobs verified — success confirmed, failures chased same day
  • Warranty and licence renewals flagged before they bite
  • Quarterly review call: what changed, what's at risk, what's next

WHAT YOU SEE EVERY MONTH

  • One-page summary: green / amber / red across your estate
  • Backup success rate and last verified restore
  • Licence spend and what you can cancel
  • Recommendations ranked by risk, with costs

Good fit if: you suspect you're over-licensed, under-backed-up, or both — and want the numbers rather than reassurance.

When a client asks for your POPIA paperwork

POPIA Compliance

POPIA applies to every South African business that holds personal information. We implement the practical side — the policies, controls and evidence — so you can answer a client questionnaire or an Information Regulator query without panic.

WHAT'S INCLUDED

  • Gap assessment mapped to the eight POPIA conditions
  • Information Officer registration and responsibilities set up
  • Policies, procedures and operator agreements drafted for your business
  • Access control and least-privilege applied to your systems
  • Data retention and secure disposal implemented
  • Breach-response plan with notification templates
  • Staff awareness training, repeated annually

WHAT YOU SEE EVERY MONTH

  • Compliance status against each POPIA condition
  • Access reviews completed and exceptions found
  • Training completion by staff member
  • Open gaps with owner and due date

Good fit if: your clients send vendor security questionnaires, you handle customer or employee data, or you simply don't know where you stand.

When admin eats hours it shouldn't

Business Automation

If a person copies data from one system to another every week, that's a process waiting to be automated. We build small, reliable automations on the tools you already pay for — no new platforms, no rip-and-replace.

WHAT'S INCLUDED

  • Process review: where the hours actually go
  • Repetitive admin automated on Microsoft 365 and your existing systems
  • Reporting pipelines feeding live dashboards
  • Alerts routed to the right person, not a shared inbox
  • Integrations between the systems you already run
  • Documentation so the automation outlives any one person

WHAT YOU SEE EVERY MONTH

  • Hours saved per automated process
  • Automation run history: what fired, what failed
  • New candidates for automation, with effort vs saving

Good fit if: your team spends hours on copy-paste reporting, chasing approvals by email, or re-typing the same data into two systems.

Plans

Compare the tiers.

Three tiers, cumulative — each includes everything below it. All tiers include the monthly report and a standing review call.

What's includedEssentialSecureGoverned
CORE MANAGED IT
Helpdesk & remote support✓✓✓
Patching & updates✓✓✓
Monitoring & alerting✓✓✓
Endpoint antivirus✓✓✓
Monthly plain-English report✓✓✓
SECURITY & RESILIENCE
Managed firewall & EDR—✓✓
Backup & recovery, restore-tested—✓✓
Vulnerability scanning—✓✓
Email security & MFA rollout—✓✓
GOVERNANCE & COMPLIANCE
POPIA compliance programme——✓
Access reviews & audit support——✓
Executive reporting pack——✓
Incident-response plan & drill——✓
Monthly feeFrom R495 per userFrom R795 per userFrom R1,195 per user

Once-off projects — migrations, automation builds, standalone POPIA implementations — are quoted fixed-price after the free assessment.

Free POPIA readiness assessment

A 60-minute, no-obligation review of your IT and compliance posture, with a written summary you keep — whether you work with us or not.

Book your assessment